Terms & Conditions

Welcome to HBU Store – Fashion & Gadgets Pakistan.
By accessing our website and placing an order, you agree to the following Terms & Conditions.

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1) General Terms

By using this website, you confirm that you are at least 18 years old or accessing under supervision of a guardian.
HBU Store reserves the right to update or modify these terms at any time without prior notice.

2) Products & Descriptions

• We aim to provide accurate product descriptions and images.
• Minor color differences may occur due to screen display settings.
• Product specifications may change without notice if updated by manufacturer.
• HBU Store reserves the right to limit quantities per customer.

3) Order Confirmation

• All orders are subject to confirmation via phone or WhatsApp.
• HBU Store reserves the right to cancel any suspicious or fake order.
• Providing incorrect contact details may result in order cancellation.

4) Pricing & Payments

• All prices are listed in PKR (Pakistani Rupees).
• We primarily operate on Cash on Delivery (COD).
• Prices may change without prior notice.
• In case of pricing error, we reserve the right to cancel the order.

5) Shipping & Delivery

• Delivery time is usually 3–5 working days (may vary by location).
• Delivery delays due to courier issues, weather, or public holidays are not under our control.
• Customers must ensure availability at the provided address.

6) Parcel Open Policy

Parcel Open Before Payment is available for selected products only.
Customers must follow courier rules during parcel checking.
Abuse or misuse of this service may result in order refusal for future purchases.

7) Returns & Refunds

Returns and refunds are governed by our official Refund & Return Policy.
Electronics are eligible for 7-day return under valid defect conditions only.
Non-electronic eligible categories may have a 14-day return window.

8) Customer Responsibilities

• Provide accurate shipping information.
• Respond to order confirmation calls/messages.
• Use products according to manufacturer guidelines.
• Avoid fake, abusive, or fraudulent orders.

9) Intellectual Property

All content on this website including logos, text, images, and branding belongs to HBU Store.
Unauthorized copying or misuse is strictly prohibited.

10) Limitation of Liability

HBU Store shall not be held liable for indirect, incidental, or consequential damages arising from product usage,
courier delays, or external circumstances beyond our control.

11) Contact Information